The quickest route to healthy®

Medical Transportation Solutions

Medtrans has over 20 years of providing professional transportation services to partnering hospitals and communities. Services include, but are not limited to, wheelchair & gurney transports and coming soon, basic life support (BLS), advanced life support (ALS) and critical care transport. Medtrans’ dedication to training, safety and customer service is unparalleled. By combining our state of the art vehicle and driver transportation software with our dedicated dispatch and call center team, we provide our patients with a superior transportation experience.

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Patient satisfaction is important to you

Medtrans helps improve the overall healthcare experience for payers, providers and plan members with our solutions for Medical Transportation. Our solutions are designed to positively increase the member experience and health outcomes which raise HEDIS and STAR ratings.

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Patient satisfaction is important to us

Patients associate medical transportation partners as an extension of the Hospital or Health Plan they are insured with. That experience is then used while rating the hospital or health plan – this makes the transportation partner hospitals and health plans choose crucially important. With over 22 years of Medical Transportation experience and some of the best On-Time Performance and Safety ratings in the industry, Medtrans is the right choice for you and your members.

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The Most Appropriate Level of Care

Each member is unique and requires their specific needs to be met. With comprehensive member interviews, primary care questionnaires and ongoing needs analysis we ensure the members needs are always met.

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Curb to Curb

For those who do not require assistance getting in and out of their home and appointment without assistance.

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Stretcher

This service is for passengers who are bed bound and must travel in a stretcher.

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Door to Door

This service is for passengers who need assistance from the door of their home to the door of their destination.

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Ambulance

Coming Soon - Ambulance transports for members who require Basic, Advanced Life Support & Critical Care.

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Hand to Hand

Members who need additional care are received from their care taker and then handed off to a care giver.

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Communications Center

Our technology features many innovations not seen in the medical transportation industry designed to improve the member experience.

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Wheelchair

Our vehicles have wheelchair lifts for members who cannot transfer from a wheelchair to a seat.

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Live Trip Tracking

Our cutting edge mobile applications help solve the challenges surrounding medical transportation.

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Improve Outcomes by Improving Member Access to Care

Access to Transportation is a critical Social Determinants of Health (SDOH) component that must be factored into benefit design and care delivery. A lack of transportation results in increased ER visits, worsening outcomes, and frustrated providers and members. Health plans can make a real difference if they find innovative ways to ensure that their members have a reliable way to get to the care they need. Medtrans medical transportation solution does just that.

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Medtrans Simplifies

Medical Transportation

  • 1. Book

    Our scheduling tools enable providers, clinics, and other caretakers to book trips in seconds.

  • 2. Coordinate

    Our platform assigns the right vehicle and driver based on trip modality (Ambulatory, Wheelchair, Stretcher & coming soon BLS/ALS/CCT).

  • 3. Ride

    Our knowledgeable & friendly Customer Care Reps and exceptionally well trained field operators monitor trip status to make sure your members have a pleasant experience.

  • 4. Review

    We provide trip reports outlining trends to provide insights that help correlate the increased access over time to improved performance.

"Each day we encourage our staff to live up to our guiding principal of the Patient First Experience. We believe in excellence in service and safety. From on time pickups, to expert trip routing, to service with a smile, we pride ourselves on our effectiveness, efficiencies and patient care."

Avo Avetisyan, CEO & Founder

Medtrans

The Quickest Route to Healthy®

Reach out to us to learn more about our medical transportation solution and how it can help your members.